Contact Us
The preferred method is email, so we always have all details in written form from you to refer to:
Please contact us for help with changing your dog over to a natural diet, and give us details of food sensitivites, sensitive tummy issues and skin problems etc.

For inclusion on our delivery runs, please send us your order,
full address and contact tel. no. a minimum of 8 days before your delivery run.
Please send order by email if possible -
I will always acknowledge,
if you don't get one within a few days, please re-send.
Please note, if you send your order after over the weekend, it may
not be seen until Tuesday earliest.

There will be occasions where my phone is turned off, or I am in an
area where there is no service, but if you leave a message I will
always reply to you as soon as I can.
Text or Phone :
For General enquiries for changing dogs over, info about our products, etc. both tel numbers are suitable, but if you specifically needOrder & Delivery details please call Julie on:
 01763 243 533
and if you Specifically need Product & Stock level details, or Nutritional Support info. only, please call Phil on:
07830 625 425
Shop Open Hours :
Monday: 9.00am - 2.00pm
Tuesday: 11.00am - 6.00pm
Wednesday: Closed
Thursday: 11.00am - 6.00pm
Friday: Closed
Saturday: 11.00am - 6.00pm
Sunday: Closed

CLOSED on Bank Holidays due to site restrictions.


Saturday 23rd December: 11.00-6.00pm
Sunday 24th: Closed
Monday 25th: Closed
Tuesday 26th: Closed
Wednesday 27th: Closed
Thursday 28th: Closed
Friday 29th: Closed
Saturday 30th: 11.00-6.00pm
Sunday 31st: Closed
Monday 1st January 2018: Closed
Normal hours resume from Tuesday 2nd

Hours Available for Telephone Payments to be made:

Monday: 8.30am - 4.00pm
Tuesday: 11.00am - 6.00pm
Wednesday: 12.00pm - 3.30pm
Thursday: 11.00am - 6.00pm
Friday: 9.30am - 5.00pm
Saturday: 11.00am - 6.00pm

For Consultations, please contact us to arrange date/time.
If none of the above days/times are viable for you, please contact us and we'll see how we can help.

Address:   NHD Ltd
                    Unit 2E
                    Wireless Station Park
                    Chestnut Lane
                    Kneesworth, Royston
                    SG8 5JH

All deliveries must be paid for before the day of delivery, please see your invoice for full payment details. Unpaid products cannot be left.

When making payment direct via online banking, please use your Surname or Invoice number as the ref so we can tie your payment up with your invoice; you'd be surprised but there are often orders with the same total.
Pingit details: 07590 621636
We also accept Credit/Debit Card payments, Union Card, Applepay

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